Interview with Shree Harsha, Cofounder GrowBeyond Tech

About the Company

Q1: Can you tell me about GrowBeyond Tech and what led you to found the company?

At GrowBeyond Tech, our mission is simple yet profound: empowering businesses to embrace digital transformation effectively and quickly. We founded GrowBeyond Tech to bridge critical gaps businesses face—especially SMBs—in fully leveraging technology to drive revenue growth and operational efficiency. Our goal was to democratize access to enterprise-grade tech solutions through strategic consulting and technology implementation, notably with Zoho, digital transformation, and specialized BPO services in healthcare.

Personal Journey

Q2: What inspired your personal journey into entrepreneurship and technology?

I have always been fascinated by the intersection of technology and business growth. Having spent two decades in technology leadership and delivery roles, I recognized a recurring challenge: many companies, especially in sectors like healthcare, fintech, and manufacturing, struggle to achieve the full potential of technology adoption.

My entrepreneurial journey was inspired by a desire to tackle these challenges head-on, guiding organizations toward impactful digital transformation journeys.

Services and Impact

Q3: What are the core services that GrowBeyond Tech provides, and how do they differentiate you in the market?

Our core offerings include business and IT consulting, Zoho CRM customization, digital transformation solutions, and specialized BPO services in healthcare such as medical coding, payment posting, and insurance validation. Our unique differentiator is our domain-focused approach combined with technical excellence. Our clients benefit from tailored solutions informed by deep industry expertise—significantly improving their operational efficiency and market agility.

Strategic Partnerships

Q4: You recently became an official Zoho Partner. What does this partnership mean for GrowBeyond Tech and your customers?

Being an official Zoho Partner amplifies our ability to offer comprehensive CRM and business productivity solutions tailored to our customers' needs. Our clients benefit directly through enhanced customization, quicker deployments, and stronger support frameworks. Additionally, our Zoho partnership helps us stay ahead in technology trends and deliver immediate value, significantly improving ROI for our clients.

Success Stories

Q5: Could you share a recent client success story that highlights GrowBeyond Tech’s capabilities?

We recently partnered with a healthcare startup in the US struggling with operational inefficiencies in patient management and insurance validation. Through tailored Zoho CRM customization and strategic BPO services, we streamlined their processes, reducing operational errors by over 47% and improving their conversion rate by 28%. This success underscores our ability to combine deep domain expertise with advanced technology to deliver measurable, impactful outcomes.

Future Vision

Q6: What is your vision for GrowBeyond Tech in the next five years?

Our vision is to become the go-to partner for digital transformation, particularly for SMBs and emerging enterprises in industries like healthcare, fintech, technology, and electronic manufacturing. Over the next five years, we aim to significantly expand our global footprint, deepen our strategic alliances, and leverage emerging technologies—especially generative AI—to further empower our clients’ growth journeys.

Challenges and Resilience

Q7: What’s the biggest challenge you've faced as a Founder, and how did you overcome it?

One significant challenge was convincing initial clients of our ability to deliver enterprise-grade digital transformation within budget. We overcame this by creating pilot projects and quick-win scenarios showcasing measurable outcomes quickly. Demonstrating tangible results-built trust and credibility, setting the stage for long-term relationships.

Innovation & AI

Q8: You mentioned using generative AI in your marketing agency Roar21. How do you see AI transforming your core services at GrowBeyond Tech?

AI is fundamental to our roadmap. At GrowBeyond Tech, we envision generative AI improving our clients’ operational efficiency, enhancing customer engagement, and significantly optimizing workflows—especially in CRM automation, predictive analytics, and healthcare BPO. We see AI as not just an enhancer but a core enabler for innovation across all our services.

Corporate Culture

Q9: How would you describe your leadership style and the culture at GrowBeyond Tech?

My leadership style emphasizes empowerment, collaboration, and continuous learning. At GrowBeyond Tech, we cultivate an open and inclusive culture where innovation thrives, and every team member is encouraged to own and drive initiatives. This collaborative spirit directly translates into more innovative, customer-centric solutions.

Industry Trends

Q10: What major trends are you observing in digital transformation, and how is GrowBeyond Tech positioning itself accordingly?

Digital transformation is increasingly becoming less about technology alone and more about agility, personalization, and seamless integration of multiple technologies. We're seeing significant interest in automation, customer-centric digital journeys, and industry-specific SaaS solutions. GrowBeyond Tech positions itself by deeply embedding industry insights into every tech implementation, ensuring our clients stay ahead of these trends rather than just adapting reactively.

Advice to New Entrepreneurs

Q11: Finally, what advice would you give to aspiring entrepreneurs in the technology space?

Stay deeply connected to your customers’ real-world problems and never stop learning. Technology is always evolving—stay curious and agile. Embrace partnerships and ecosystems, as collaboration often accelerates growth far more effectively than going solo. Most importantly, measure your success by your customers’ successes; their growth is your most powerful validation.

Reach Shree Harsha at harshagp@growbeyondtech.com